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Organization Performance Improvement

College of Professional Studies

Graduate Certificate
Location(s): Online Learning

Program Overview

The Graduate Certificate Program in Organization Performance Improvement is a 15-credit program comprised of five three-credit courses, Green and Black Belt certification exams, two organization performance improvement projects and individual project coaching for content application and practical project management strategies.

The courses are:

  • PSPL 6221: Organizational Process Improvement Methodology (3 credits)
  • PSPL 6222: Organizational Process Analysis (3 credits)
  • PSPL 6225: Leading Organizational Performance Improvement Initiatives (3 credits)
  • PSPL 6223: Organization Process Design (3 credits)
  • PSPL 6224: Process Improvement Research Project (3 credits)


The purposes of the program are:

  1. To provide students with the develpmental history and evolution of organization improvement philosophies, approaches, and methodologies so that they can make informed choices when constructing improvement initiatives and make appropriate utilization of organization performance improvement methodologies.
  2. To develop leaders, particularly in the private sector, who are knowledgeable of organization dynamics and change processes, as well as their evolution, and to equip students with the knowledge, skills, and tools needed to be effective and credible leaders of organization performance improvement projects and initiatives.
  3. To provide students with the opportunities and guidance to demonstrte their effectiveness in leading organization performance improvement projects.
  4. To provide government agencies, nonprofit organizations, and corporations with highly effective leaders for their organization performance improvement initiatives.


Admission Requirements

Admission Deadline:

Fall - July 1

Admission offered on a rolling basis for cohorts starting in the Fall semester.

Recommendations required:

Two (2) recommendations (preferably one from an academic reference and one from a professional reference who has supervised the candidate)

Prior academic records:

Transcripts are required from all colleges and universities attended, whether or not credit was earned, the program was completed, or the credit appears as transfer credit on another transcript.  Unofficial transcripts from all colleges and universities attended should be uploaded to your online application.  Official transcripts are required only of applicants who are offered admission.

Transcripts from institutions outside the United States must be accompanied by an official transcript evaluation from an accredited independent evaluating agency. Please be sure you request a detailed, course-by-course evaluation that includes all course titles, credit hours, grade-point average (GPA), United States degree equivalency, and date of degree conferral. View a list of acceptable foreign credential evaluation service.

Statement of Purpose:

In an essay of approximately 250 words, describe you academic and professional goals and interests.

Additional Requirements:

A resumé. Minimum of three years of professional experience is preferred, but not required.

International Applicants:

PLEASE NOTE that the minimum English language test scores required by this program are:

  • Academic IELTS: an overall band score of 7.0 with no individual band score below 6.0; or
  • TOEFL: 600 on paper-based or 100 on Internet-based
  • PTE Academic: 68

Supporting documents not submitted online should be mailed to:
College of Professional Studies – Office of Admission
The George Washington University
1925 Ballenger Ave, Suite 250
Alexandria VA 22314

Contact for questions:
CPS Office of Admissions ~ 703.299.6782 (phone) ~ 703.299.4144 (fax)
8:30 am – 5:00 pm EST, Monday through Friday