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Step 1/5: Determine Your Computer's Operating System (OS)
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The first part of securing your computer is knowing what operating system you are running, including version numbers and service packs. Knowing what versions and service packs you have installed may save you time and effort in installing software you don't require. |
| Before You Begin ... |
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NOTE ON WINDOWS® 95/98/ME: |
| 1.0 Windows 2000 and XP |
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1.1 Right-click the My Computer icon on your desktop and from the pop-up menu, select Properties as shown
This will display the System Properties window. A typical System Properties window for a Windows 2000 machine appears below. The Operating System is Windows 2000, the Version is 5.00.2195 and the Service Pack installed in Service Pack 4. Please make a note of your Service Pack. We recommend that you have Service Pack 4 for Windows 2000.
The equivalent Windows XP System Properties window looks like:
Here, the Operating System is Windows XP Professional, the Version is 2002, and the latest installed Service Pack is Service Pack 1. Please make a note of your Service Pack. We recommend that you have Service Pack 1 for Windows XP installed. 1.2 You can also determine this information by typing the winver command at the Run prompt, available by clicking Start > Run. |
| Know your Windows? Go to Step 2: Update Your Computer's OS Regularly |
| 2.0 Mac OS X |
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NOTE ON Mac OS 9.x and Earlier: Apple will soon stop support for its versions of Mac OS other than OS X. We recommend our customers upgrade to Mac OS X. 2.1 Click on the Blue Apple icon in the top left corner of your screen and select About This Mac.
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| Know your Mac OS X? Go to Step 2: Update Your Computer's OS Regularly |
| Support & Contact Info: Help Desk: (202) 994-5530 EAS Help Desk: (202) 994-5530, option 4 System Status: (202) 994-5530, option 3 Support: ITHelp Request Suggestions: suggest@gwu.edu |
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Help Desk Hours: Monday-Friday: 7:00AM - 7:00PM 44983 Knoll Square, Bldg II, Suite 351 Ashburn, VA 20147 ITS Fax: (202) 994-0101 Help Desk Fax: (703) 726-4111 |