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About Colonial Mail for Faculty and Staff
For help with the overall Colonial Mail email system, please click here. To access GWMail for Students and Alumni, go to http://mail.gwmail.gwu.edu/ Colonial Mail is a web-enabled electronic mail (email) client that lets you compose, send, receive, and manage email from a browser. The following help is derived largely from the online text provided by Sun Microsystems (the manufacturer of the client) with modifications as necessary for the GW implementation. Using Colonial Mail you can write, send, receive, read, reply to, forward, delete, file, and find email. |
| Colonial Mail Tabs | How to Use Them |
|---|---|
| Folders Tab | Use this tab to view and work with folders, where messages are filed. For more information, refer to Managing Folders. |
| Inbox Tab - or the tab for the folder where you are currently working. | Use this tab to view and work with groups of messages. For more information, refer to Managing Messages. |
| Sent Mail Tab | Use this tab to view a copy of the individual messages sent to people from your account. For more information, refer to Managing Messages. |
| Trash Tab | Use this tab to store all deleted messages and folders.The messages in the Trash are deleted periodically. It is possible to recover deleted messages and folders from the Trash, within a stipulated time frame. For more information on other features of the Trash tab refer to Managing Messages. |
| Drafts Tab | Use this tab to save drafts of long messages before they are sent. This will ensure that your work is not lost if you encounter an interruption before you send the message. For more information on other features of the Draft tab refer to Managing Messages. |
| Addresses Tab | Use this tab to enter the names and email addresses of the people to whom you send messages. For more information, refer to Working with the Personal Address Book. |
| Options Tab | Use this tab to view information and options and to make choices about your email account. For more information, refer to Viewing and Managing Your Account. |
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| Support & Contact Info: Help Desk: (202) 994-5530 EAS Help Desk: (202) 994-5530, option 4 System Status: (202) 994-5530, option 3 Support: ITHelp Request Suggestions: suggest@gwu.edu |
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Help Desk Hours: Monday-Friday: 7:00AM - 10:00PM 44983 Knoll Square, Bldg II, Suite 351 Ashburn, VA 20147 ITS Fax: (202) 994-0101 Help Desk Fax: (703) 726-4111 |