Table of Contents
| 1 | How to do a group project | (Word) |
| 2 | Group Project Final Report (12/10/2007) | (Word) |
| 3 | History of management thought | (Powerpoint) |
| 4 | Modes 1 and 2 |
(Powerpoint) (Powerpoint) |
| 5 | Cultural differences internationally Culture changes in an organization |
(Powerpoint | Word) |
| 6 | Introduction to TQM | (Powerpoint) |
| 7 | Cost of quality | (Powerpoint) |
| 8 | Personality differences | (Powerpoint) |
| 9 | Variation | (Powerpoint) |
| 10 | The Nelson funnel experiment | (Powerpoint) |
| 11 | The red bead game | (Powerpoint) |
| 12 | Seven helpful charts | (Powerpoint | Word) |
| 13 | Five methods for analyzing systems | (Powerpoint | Word) |
| 14 | Group problem solving | (Powerpoint) |
| 15 | Nursing case study | (Powerpoint | Word ) |
| 16 | The concept of two processes | (Powerpoint) |
| 17 | SBPM student survey project | (Powerpoint) |
| 18 | Kaizen | (Powerpoint | Word ) |
| 19 | Mission statements | (Ford | Trucking Company | Ritz) |
| 20 | A comparison of the Deming Prize and the Baldrige Award |
(Powerpoint | Word) |
| 21 | Organization | (Powerpoint) |
| 22 | The viable system model | (Powerpoint | Word) |
| 23 | Interactive planning | (Powerpoint | Word ) |
| 24 | Articles | |
| 25 | Chapter 1 of the Demming Mgt Method | (PDF) |
| 26 | "If Japan can, why can't we?" | (Word) |