Abstract

At the beginning of the 1970's, the St. Gallen Management Model was developed by Professors Hans Ulrich and Walter Krieg. The model has since become widespread in economic practice in the German-speaking part of Europe. During recent years, numerous developments have been initiated under the influence of an increasing complexity and an accelerated dynamics of social and economic changes, which made it necessary to fundamentally revise the former model.

The new formulation is called the St.Gallen Management Concept. The purpose of the new St. Gallen Mangement Concept is to make a multi-dimensional classification of management's decision problems. Based on systems theory, it provides a problem-oriented framework and methodology for an integral conceptualization of problem solving approaches, considering contextual and situational factors of corporate development.
 

Biography

Michael Flaschka is a PhD candidate at the University of St. Gallen in Switzerland. He is currently a visiting research scholar at the Center for Social and Organizational Learning at the GW School of Business and Public Management. His field of research is the "Organizational Intelligence of Travel Organizations" with a special focus on the impact of management systems. He is conducting case studies with international travel companies to deduce rules for the design and use of travel-related management systems to enhance organizational intelligence.