Incident Planning, Response,
and Recovery Manual

The George Washington University
Campuses, Graduate Education Centers, and Strategic Partners

Manual Overview
Table of Contents
President's Letter
Vice President's Letter
Crisis Manager's Letter
Record of Updates (Feedback)
Purpose and Context
Levels of University Status
Expectations During Incident
Response Teams
Notification and Reporting
Coordination
Drills, Exercises and Tests
Annexes

Purpose and Context

Incidents in Ascending Order of Severity >>

The incidents discussed here will be responded to considering their scale, severity, the degree of disruption they impose, and their breadth of influence on our safety and operations. These attributes will also inform decisions regarding the university status and Alert Levels we set. They are categorized to facilitate our preparation and response as indicated below:

  • Incident: An unanticipated event of any scale that affects the university and demands action by members of the administration. (This term can be used to describe events across the spectrum of severity).
  • Civil Disturbance: A purposeful act, by an individual or group – whether from within or without the GW community – that calls attention to itself in such a manner that it distracts from the intended schedule or focus of events at the university. Demonstrations can fall into this category but all demonstrations are not civil disturbances.
  • Emergency: An unanticipated event that places life, property, or vital interests at risk and demands immediate response, deliberate recovery efforts, or use of alternatives resources or methods.
  • Crisis: A critical turning point. An unstable condition in which an abrupt or decisive change is pending. The potential outcomes include adverse consequences. A crisis is an event that challenges our values and priorities or threatens the vital interests and strategic goals of the university and disrupts critical functions.
  • Disaster: An event involving significant destruction and distress that adversely affects our priorities, strategic goals, and vital interests and disrupts business continuity. The scale of a disaster requires an extraordinary response from within and outside the university.
  • Catastrophe: An event on the scale of a disaster that includes:
    • Serious injury or death of a member of the GW community, or
    • Permanent damage to university property or vital interests, or
    • Destruction or disruption on such a scale that it permanently denies the attainment of at least one strategic goal, or
    • Irreparable damage to any university building(s), or
    • A disruption of operational continuity that makes completion of the current semester prior to the scheduled start of the next academic session (fall, spring or summer) impossible, or
    • Economic costs requiring more than three years to recover, or
    • A situation where demand for emergency services exceeds their capacity to the degree that second order effects significantly increase the scale and perception of the consequences.

<< BACK: Phases of Incidents /// NEXT: Strategic Decision-making >>

Complete Table of Contents


The George Washington University
Office of Public Safety and Emergency Management
Rice Hall Suite 701
2121 Eye Street
Washington, DC 20052
Ph. 202.994.6400
Fax. 202.994.9304
Submit Feedback Online