Incident Planning, Response,
and Recovery Manual

The George Washington University
Campuses, Graduate Education Centers, and Strategic Partners

Manual Overview
Table of Contents
President's Letter
Vice President's Letter
Crisis Manager's Letter
Record of Updates (Feedback)
Purpose and Context
Levels of University Status
Expectations During Incident
Response Teams
Notification and Reporting
Coordination
Drills, Exercises and Tests
Annexes

Purpose and Context

Preparations, Responsiveness, and Responsibility >>

While senior leadership’s involvement is essential to the effective direction of response and recovery, success also depends upon:

  • Comprehensive preparations to ensure:
    • Awareness of key issues, decision points, and factors at all levels of the organization;
    • Purchase, positioning, and familiarity with equipment and supplies to assist in managing the impact of incidents at the local level;
    • Necessary redundancy of programs, records, and files to facilitate transition to manual systems or rapid re-establishment of access to systems and data bases;
  • Faculty and staff carrying out the pre-planned responses and using their best judgment to meet the specific challenges of the incident; and
  • “Designated personnel” restoring or sustaining all possible operations and support consistent with the challenges that have disrupted, or threaten to disrupt, our critical infrastructure and logistics.


To that end, this manual intends to provide information that will develop a degree of confidence in all those who will need to take initial actions in response to any incident. Further, those requiring authority to act, absent the ability to communicate with their supervisor due to the loss of effective communications or the immediacy of the situation, are empowered to do what is necessary to protect: people, property, and the vital interests of the university.

To accomplish this, the university re-evaluated its requirements for emergency response through the broader perspective of “emergency” made clear by the events of September 11, 2001. This manual builds upon the sound foundations already in existence and incorporates expanded plans to ensure, to the fullest extent possible, the safety and welfare of all entrusted to our responsibility or care or who otherwise fall within our purview and our opportunities to help each other. Further, it outlines the prioritized steps to restore the university to normal operations expeditiously. This is especially true for those functions identified as critical.

Our objective is to prepare ourselves in such a manner that:

  • Those in positions of leadership will be empowered to take effective initial actions without specific guidance;
  • The Response Management and Leadership Groups can effectively intervene to mitigate risk in any case and to reduce the impact of loss and damage in the worst case;
  • We can respond effectively to and recover quickly from the incident; and
  • In the end, that each person involved will be able to tell that their welfare was the highest priority of The George Washington University.

One of the most important aspects of this manual is the distribution of responsibilities across the university community. Fulfilling these responsibilities is essential to attending to the university's priorities and realizing the objectives above.

At this juncture it is important to note that the leaders of each distinct element of the university are responsible to maintain local contingency plans for the areas where their people work and for the expeditious restoration of normal operations should an incident disrupt our continuity of operations. Local contingency and continuity of operations plans must be validated annually. To assist in the preparation of these locally developed plans, guidelines and critical issues for inclusion are provided in Annexes A and B. These local plans are reviewed for effectiveness and included as appendices to those annexes to assure the coherence of our overall plan.

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Complete Table of Contents


The George Washington University
Office of Emergency Management
Rice Hall Suite 701
2121 Eye Street
Washington, DC 20052
Ph. 202.994.6400
Fax. 202.994.9304
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