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FREQUENTLY ASKED QUESTIONS
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Frequently Asked Questions

Faculty/Staff

1. How do I increase or decrease the amount that is currently being withheld for federal and/or state tax withholding?

2. Can I have my net pay split between multiple bank accounts?

3. I’m leaving town before the next payday. Will I be able to get my payroll check early?

4. I have recently moved. How do I submit the change for my new address?

5. I recently moved to a different state. How do I stop the tax deduction of my former state and start the deduction for my current state?

6. I have not received my Form W2 in the mail. How do I get a copy?

7. I received my paycheck (direct deposit) but the amount I was paid is incorrect.
How do I get the difference in pay that is due to me?

8. I’m a new employee, when will I receive my first paycheck?

9. I have closed the bank account where my payroll direct deposit was being made. How do I ensure that I receive my next pay on time?

10. I have a stale dated payroll check (check issued in excess of 90 days) how do I get it replaced?

11. I lost my payroll check. How do I get it replaced?

 

 

1. How do I increase or decrease the amount that is currently being withheld for federal and/or state tax withholding?

To change your Federal Withholding complete a Form W4 (Employee’s Withholding Allowance Certificate) indicating the number of allowances you wish to claim. To change your state withholding, complete the appropriate State Withholding Certificate. You can obtain these forms from one of the University Payroll Offices or from the Payroll Services website at forms. Submit the completed forms to one of the University Payroll Offices. The office locations and mailing addresses are posted on the home page of the Payroll Services website.

Tax Withholding Information from IRS.gov

Tax Information for Employees from IRS.gov

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2. Can I have my net pay split between multiple bank accounts?

You can have your net pay split between more than one checking or savings account. You simply complete a Direct Deposit Request/Change Form and attach a voided check for each bank account. Submit the form to one of the two University Payroll Offices. You can obtain the Direct Deposit Request/Change form from the Payroll Office or from the Payroll Services website at forms.

Direct Deposit Information

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3. I’m leaving town before the next payday. Will I be able to get my payroll check early?

It is the University’s policy not to release payroll checks earlier than the established pay date. To circumvent these types of problems, it is highly recommended that you have your payroll deposited directly to your bank account each payday. The Direct Deposit Request/Change Form is located in the Payroll Office or on the payroll website forms.

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4. I have recently moved. How do I submit the change for my new address?

The University maintains a variety of addresses. Although some of the addresses can be changed online using the GWeb Information System, the W4 address must be changed by Payroll Services.

The W4 Address is the address where your Form W2 is mailed and is also the address that is found on your check stub or direct deposit advice. You will need to complete a new Form W4 that includes your new address in Box 1 and submit the form to one of the University Payroll Offices or fax to (703) 726-4406 (Virginia Campus Payroll Office).

If you have moved to a different state you will need to complete a new state withholding certificate and submit it directly to one of the University Payroll Offices or fax it to (703) 726-4406 (Virginia Campus Payroll Office). You can access the appropriate State Withholding Form through the payroll website forms.

Note: Be sure to update your address with your current benefit plan carriers. For more information contact the Benefits Department at (202) 994-9620.

Note: Changing one of your addresses in the GWeb Information System does not automatically change all addresses.

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5. I recently moved to a different state. How do I stop the tax deduction of my former state and start the deduction for my current state?

Submit the state tax deduction form for your current residence to the Payroll Services Department as soon as possible. In processing this form, Payroll Services will automatically stop the deduction for your previous state and activate the deduction for the current state. You will also need to complete a new Form W4 to update the address where your Form W2 is mailed. State and federal tax withholding tax forms can be found at forms.

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6. I have not received my Form W2 in the mail. How do I get a copy?

Complete a Duplicate Form W2 Request and submit it to the Foggy Bottom Payroll Office or you can fax it to that office at (202) 994-6958. If the original W2 was returned to the University it will be re-mailed to the address that you indicate on your signed “W2 Request Form”. If the original was not returned in the mail a duplicate copy will be mailed to the address indicated on your signed request form within 10 business days.

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7. I received my paycheck (direct deposit) but the amount I was paid is incorrect. How do I get the difference in pay that is due to me?

Contact your immediate supervisor and advise them of the problem. Your supervisor will then have your department’s Payroll Administrator research the discrepancy and if warranted, will submit a payroll adjustment request to the Payroll Services Department.

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8. I’m a new employee, when will I receive my first paycheck?

a) For bi-weekly payroll employees the pay dates are on Friday, two weeks following the close of the payroll period. You can access the bi-weekly payroll schedule that reflects the pay periods and their associated pay dates via the Payroll Website Calendar.

b) For monthly payroll employees the pay dates are on the last business day of the calendar month. You can access the monthly payroll schedule that reflects the pay periods via the Payroll Website Calendar. Please call (703) 726-4462 with any questions.

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9. I have closed the bank account where my payroll direct deposit was being made. How do I ensure that I receive my next pay on time?

You should notify the Payroll Services Department immediately by submitting a Direct Deposit Request/Change Form. This form must be submitted to Payroll Services two weeks prior to the pay date. You can use this form to request:

a) the direct deposit to your closed account be inactivated
b) your direct deposit be made to another active bank account

If your request is not received by Payroll Services in time to process the change for the next pay date, your bank will send a notification to payroll within 3 to 5 business days that the funds submitted to the closed account have been returned to the University. Once payroll receives notification from the bank, a check for the returned amount will be issued.

Note: It is recommended that you change your direct deposit information to reflect your new account prior to closing your old account.

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10. I have a stale dated payroll check (check issued in excess of 90 days) how do I get it replaced?

You should write “VOID” across the face of the check and send it to Payroll Services along with a note requesting that the check be reissued. The address and location of the Payroll Services Offices are located on the home page of the payroll website. The Payroll Services Department will need the actual check before a replacement check can be processed. Include the address where the reissued check is to be mailed.

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11. I lost my payroll check. How do I get it replaced?

If your paycheck is lost, stolen or mutilated you can have the check reissued by submitting a Stop Payment Request Form to the one of the University Payroll Offices as soon as possible. Payroll Services will submit the request to the bank to have a stop payment placed on the check. The check will not be reissued until after confirmation has been received.

It is extremely important that you submit your stop payment request as soon as you know the check is lost or stolen to protect it from being cashed.

The University has no obligation to replace a lost or stolen check that has been cashed.

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The George Washington University
Payroll Services
Academic Center, 801 22nd Street T-101
Washington, DC 20052