BENEFITS ADMINISTRATION
  Participating Benefit Vendors Contact Information
 Who To Call
Contact Information
Plan Information
(If Applicable)
Medical
CareFirst BlueCross/BlueShield (800) 296-0724 • www.carefirst.com Group# R182
CIGNA (800) 244-6224 • www.mycigna.com Group# 3157928
Dental
Aetna (877) 238-6200 • www.aetna.com Group# 622758
Perscription Drug
CVS/ Caremark (877) 357-4032 • www.caremark.com Group# J226001
Flexible Spending Accounts
TaxSaver (888) 829-7287 • http://taxsaver.mercer.com
TaxSaver Claims: TaxSaver, P.O. Box 4539, Iowa City,
IA, 52244-4539 Fax: (800) 974-5190
Vision
CareFirst http://www.carefirst.com/membsvcs/BenefitSummaries/BlueVision.html
CIGNA (800) 877-7195 • www.vsp.com
Retirement Plans
Please Note- All Retirement Plan Participants Enter through the same Retirement Plan Portal
MyRetirementPlan.gwu.edu, hosted by Fidelity Investments.
Regardless of where you are currently invested, all participants will need to register with Fidelity through this site in order to enroll, change your payroll contribution percentage or change your investment provider.
Fidelity Investments Individual Appointment: (800) 642-7131 •  www.fidelity.com/atwork/reservations
24 Hour Service: (800) 343-0860 • www.MyRetirementPlan.gwu.edu
TIAA-CREF Individual Appointment: (800) 842-2008 • www.tiaa-cref.org 
24 Hour Service: (800) 842-2776 • enroll.tiaa-cref.org/gwu/index.asp  (GW Enrollment Site)
Short-Term and Long-Term Disability; AD&D; Life Insurance
Unum (800) 421-0344 • www.unumprovident.com Basic Life/AD&D: 205263-001
LTD: 205263-002
STD: 205262-001
205359-011
Supplemental Life/AD&D:
Voluntary legal Services
Legal ResourcesTM Plan (800) 728-5768 • www.legalresourcesplan.com
Faculty and Staff Assistance Program
CIGNA Behavioral Health (877) 622-4327• www.cignabehavioral.com Employer ID: gwu
Child/ Elder Care resources and Referral Services
Family Care Resources Office- (301) 897-8272 • (877) 718-0226
http://colonialcommunity.gwu.edu/WorkLife/familycare/
GW Benefits Administration
Benefits Call Center (888) 4GWUBEN (449-8236)
Benefits Adminsitration Department (202) 994-9620 • www.gwu.edu/hr/benefits
GW Payroll Services
Payroll Main: (703) 726-4277 • Foggy Bottom: (202) 994-6875
www.gwu.edu/~payroll
Retirees
Conexis For questions regarding enrollment, eligibility or billing  • (877) 722-2667
Call Center-for questions regarding plan design, coverage • (888) 4GWUBEN  (449-8236)
ADP (866) 382-1866
 Division of Human Resources
 
Foggy Bottom Campus, 2033 K Street, NW, Suite 220, Washington DC 20052
Phone: (202) 994-9620 Fax: 202-994-9609 Email:
benefits@gwu.edu
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