UPFRONT
Volume 8, Number 6
November-December 2003
Vol. 8, Num. 6: Contents | Editorial
| Up Front | Abstracts
From This Issue | Prescriptions
Vital Data
From This Issue
AIDS has become such a far reaching social and health problem that
it presents the most important challenge communication professionals
and researchers have had to face since World War II. Under this circumstance,
experts have been working on the feasibility of the education-entertainment
approach becoming one of the most fruitful communicational strategies
for bringing about some pro-social effects. Examples of such messages
that meld education and entertainment are the short fiction films used
in France in 1994 in AIDS prevention information campaigning. In the
first study of the issue, these films are used as experimental reference
to analyze the persuasion processes that are
aroused in the audiences. This study is carried out on the basis of
the theoretical hypotheses in the Elaboration Likelihood Model (ELM)
and looks into the affective and cognitive processes that explain the
impact of these AIDS prevention short films. Igartua, Cheng, and Lopes
compared the preventive efficacy of two different formats in the above
mentioned short fiction films viewed by 137 individuals, 70.1 of those
who participated in the experiment were female with average age 21.26
years and university students of Social Sciences. A pure musical format
(supposed to activate a peripheral processing route) as well as a dialogical
format (with the assumption of activating central processing
route) were tested. The authors assume that both formats can be effective
in a way that personal relevance or involvement in the AIDS issue would
moderate the persuasive impact (as the ELM claims). The results show
that the better quality format with dialogical style of presenting arguments
was valued more positively and stimulated more negative affectivity,
thus inducing more cognitive processing. This format was also judged
to be more convincing, therefore prompting a more favorable attitude
towards preventive behavior. The authors establish that the analysis
of mediating processes that
explain the impact of the messages that attempt to combine prevention
and entertainment sets up a relevant field for further health communication
research in order to understand how the persuasive process is produced
and how to correctly design or efficiently plan preventive efforts.
In conclusion, the authors give some research tips to consider in future
studies. Igartua, J.J., Cheng,
L., and Lopes, O. To Think or Not to Think: Two Pathways Towards Persuasion
by Short Films on AIDS Prevention. (p. 11).
Over the last two decades the medical community has urged physicians
to share information with their patients and has urged patients to seek
medical information and participate in medical care decision-making.
At the same time, many studies indicate fundamental differences in the
extent and nature of information that patients desire and seek and the
degree of participation in medical care decision making with which they
feel comfortable. The process through which these differences influence
patients and health behavior outcomes has yet to be fully explained.
In the second article of this issue, Czaja, Manfredi, and Price examine
the processes of information seeking and health behavior outcomes in
cancer patients. They present a model that identifies key determinants
of patient information seeking and the effect of information seeking
on four health behavior outcomes; whether patients discussed with their
physicians information that they received
from other sources, whether the information they obtained helped them
make decisions about treatment or care, whether the patient sought a
second opinion about his or her diagnosis or treatment, and changes
in self-reported stress levels from diagnosis to the time of interview.
This research is based on a larger and more generalizable sample than
those used in many prior studies. Subjects included three groups: patients
who sought information from multiple sources including the National
Cancer Institutes Cancer Information Service, patients who sought
information from multiple sources but did not call the Cancer Information
Service, and patients who did not seek information other than
from their physicians. Overall, results indicated that the desire for
information and the desire for involvement in medical care decisions
are independent factors. Some patients have a strong desire for both
information and involvement in making health care deci-sions. Other
patients want to be informed about their disease and treatment, but
prefer to
delegate most decision making to their physicians. Still other patients
choose to delegate information gathering and decision making exclusively
to their physicians. Positive health outcomes may occur when patients
preferences and expectations are consistent with their physicians
behavior and when the amount of information they receive is
consistent with their coping skills. Health care professionals can maximize
the potential positive health behavior outcomes by assessing, on an
individual basis, patient preferences for information and participation
and meeting those needs accordingly. Czaja,
R., Manfredi, C., and Price, J. The Determinants and Consequences of
Information Seeking Among Cancer Patients (p. 27).
Communication between doctors and nurses is characterized by constant
negotiation as each caregiver brings their individual speciality, experience,
and perspective to the daily practice of patient care. In the third
study in this issue, Jameson examines the communication among anesthesiologists
and certified registered nurse anesthetists (CRNAs).
This relationship is unique in that as advanced practice nurses, CRNAs
are trained to perform many of the same procedures as anesthesiologists.
This overlap in skills results in continuous negotiation about appropriate
techniques, procedures, and roles. Adding further stress to this relationship
is the fact that their national associations are embroiled
in a highly politicized conflict over supervision of CRNAs and Medicare
reimbursement The duration and intensity of this larger conflict suggest
that it is intractable, a conflict highly resistant to resolution. Northrups
(1989) framework of identity in intractable conflict therefore is used
to examine how communication between anesthesiologists and CRNAs serves
to either transcend or enact this conflict. To do this, in-depth interviews
were conducted with eight anesthesiologists and eight CRNAs to elicit
narratives about typical interaction patterns and effective and ineffective
conflict management behaviors. Results suggest that while anesthesiologists
and CRNAs perform very well together in day-to-day interaction, they
also engage in communication practices that threaten each others
identity and the structure of many anesthesia groups reinforces the
rigidification of positions that escalates the conflict. This research
reveals insights for both communication theory and health care practice.
Specific practical recommendations are made for improving collaboration
between anesthesiologists and CRNAs. Jameson,
J.K. Transcending Intractable Conflict in Health Care: An Exploratory
Study of Communication and Conflict Management Among Anesthesia Providers.
(p. 61).
Many researchers have suggested that adolescent sexual behavior partly
is influenced by the family members and peers with whom adolescents
interact. Indeed, previous research has found a relationship between
the frequency of parental-adolescent communication and adolescent sexual
behavior. Specifically, researchers have found that adolescents who
talk with their parents about sex more often are more likely to engage
in safer sexual practices, such as practicing abstinence and using contraceptives
more consistently, than adolescents who do not frequently communicate
with their parents about sex. Although a significant body of research
exists on the influence of parental-adolescent sexual communication
on adolescent sexual behavior, there is a shortage of work conducted
specifically with Latino adolescents, despite the fact that Latino adolescents
often become sexually active at a younger age, and report lower rates
of reliable condom use, than non-Latino youth. In addition, little research
has examined the influence communication about
sex with other individuals (such as peers and dating partners) has on
adolescent sexuality, and little to no research has examined the quality
of parental-adolescent sexual discussion as an important consideration.
The authors of the fourth article specifically sought to address these
gaps in the literature. To do so, 1,039 Latino adolescents completed
surveys
of their sexual behavior and contraceptive use, and the comfort of sexual
discussion with their mother, father, friends, dating partners, and
self-identified other individuals. Results from this study indicate
that Latino adolescents have a broad communicative network, including
friends, dating partners, and extended family members, with whom they
talk
about sex. Additionally, comfortable sexual communication with these
individuals is related to the sexual behaviors and attitudes of Latino
adolescents. Specifically, the findings suggest that, although communication
with fathers is unrelated to adolescent sexual behavior, comfortable
sexual discussion with mothers and with non-parental family members
(such as siblings, aunts, uncles, and grandparents) is related to greater
instances of abstinence. Additionally, although comfortable sexual discussion
with a dating partner is related to less intention to delay intercourse,
discussions with peers is related to greater intentions to use contraceptives.
Based on these findings, the authors make the following recommendations:
1) efforts should be made to increase the comfort of adolescent discussion
about sex with parents and extended family members, 2) safe sex education
programming should seek to increase communication about sex between
adolescents and non-parental family members, and 3) other individuals
(such as dating partners and family members) with whom adolescents interact
should be included in safe sex education curriculums in order to ensure
that accurate information is transmitted to adolescents in the course
of discussions about sex. Guzma´n,
B.L., Schlehofer-Sutton, M.M., Villanueva, C.M., Dello Stritto, M.E.,
Casad, B.J., and Feria, A. Lets Talk About Sex: How Comfortable
Discussions About Sex Impact Teen Sexual Behavior (p. 81).
Most HIV/AIDS communication strategies are based on health communication
models. The rationale is that individuals who are infected or affected
by HIV will change their behavior once they understand why their current
actions are risky. Communication specialists therefore design and deliver
campaigns that package information about preferred
behaviors (the familiar ABC: Abstain, Be faithful, or use a Condom)
into messages that are transmitted through mass media channels. Although
such behavior change communication (BCC) campaigns have been successful
in areas such as immunization, they have done little to halt the spread
of HIV/AIDS in Eastern and Southern Africa. This
Forum article explores the social context in which sexual behavior occurs
and postulates that the most important objective of a communication
strategy for HIV/AIDS is the creation of social environment that enables
individuals to change. Without this community of support,
individuals cannot adopt new sexual practices, even if they receive
BCC messages and understand them. A wife, for example, may not have
the authority to convince her husband to wear a condom, even if she
knows that the condom will prevent spread of the virus to her. A street
child may have sex with multiple partners to survive as part of a group,
even if he knows that unprotected sex is dangerous. The authors suggest
that an approach to communication based on conversations rather than
behavioral messages may be more effective in decreasing the incidence
of HIV. Conversations enable marginalized groups to express the reality
of their situation to those who hold power over them. They also allow
the powerful to listen and respond, enabling marginalized people
to claim their right to health. Ford,
N., Odallo, D., and Chorlton, R. Communication from a Human Rights Perspective:
Responding to the HIV/AIDS Pandemic in Eastern and Southern Africa.
(p. 111).
Prescriptions
Igartua, Cheng, and Lopes analyze the cognitive and affective processes
that account for the impact of some fiction shorts films produced for
the purpose of AIDS/HIV prevention on the basis of the theoretical hypotheses
of the Elaboration Likelihood Model (ELM). The authors make the following
recommendations from their research:
-
The use of short fiction films for AIDS prevention campaigning
is an effective alternative to the classical spots diffusion
in audiovisual mass media. Through this dialogical format,
it is feasible to get the audience temporarily
engaged and make them think about the prevention
issues.
-
In order to bring about reflection in the audience and persuade
them by central route, the messages with education-entertainment
combination should contain good quality arguments and also
stimulate the paradox of tragedy; they should be based on
narrative plots that stimulate a pleasant aesthetic experience
at the same time that negative emotions are introduced.
-
We need to continue studying what role the personal implication
or involvement plays in the persuasive process through education-entertainment
messages. Given the fact that no persuasive intention can
be perceived in the education-enter-tainment messages, it
is convenient to examine and analyze empirically some of the
central hypotheses in the ELM, established in the no
incidental persuasion context.
-
Another aspect to be examined more exhaustively in further
studies is how emotions influence the individuals in their
information processing style when receiving education-entertainment
messages in narrative format.
|
Czaja, Manfredi, and Price examine the processes of information seeking
and health behavior outcomes in cancer patients. They present a model
that identifies key determinants of patient information seeking and
the effect of information seeking on four health behavior outcomes.
For their research they offer these conclusions:
-
Physicians and other health professionals need to be aware
that the desire for information and the desire for involvement
in medical care decisions are independent factors and associated
with identifiable characteristics. Patients who are elderly,
male, least familiar with the health care system, and have
low education and low social support are the ones least likely
to seek information, to be involved in decision making, and
to seek a second opinion. Whether they chose
to be passive or whether they do not know what to ask about
their disease or treatment options is unknown. Trained health
educators should direct them to relevant information and encourage
them to discuss that information with their
physicians.
-
Physicians need to assess on an individual basis patient
preferences for information and participation and meet those
needs accordingly. For those patients who desire information
and participation, physicians need to provide opportunities
and incentives for them not only to seek information but also
to use that information to participate in medical decision
making. Physicians also need to be aware of those patients
who desire information but whose knowledge and communication
skills are inadequate to follow up on those needs.
-
Because cancer treatment is increasingly being provided as
an outpatient service, patients need information to deal with
self treatment and side effects, regardless of their initial
preferences. Future research should concentrate on developing
optimal strategies for providing needed information to those
cancer patients least prepared to receive it.
-
Researchers need to study what variables effectively reduce
stress. Self reported stress levels were reduced over time
but none of the observed variables account for this stress
reduction.
-
Future research needs to investigate when and how physician
reactions act as a catalyst to information seeking and patient
participation in medical care.
R.Czaja,C.Manfredi,and
J.Price
|
Jameson studied the communication among anesthesiologists and certified
registered nurse anesthetics (CRNAs). From her research she offers the
following recommendations:
-
Anesthesiologists and CRNAs should discuss patient care decisions
before and after cases in private spaces where each member
of the team can feel comfortable asking questions and influencing
care decisions without threatening or demeaning the other.
-
CRNAs and anesthesiologists should emphasize the common,
superordinate goal of safe patient care in all their interactions
to keep their individual goals or differences from interfering
with their ability to collaborate.
-
Anesthesia departments should reduce physical and social
barriers that reinforce separation and increase the potential
for rigidification, such as separate break rooms and emphasis
on status differences in titles used (e.g., using Doctor
to
refer to anesthesiologists and first names when addressing
CRNAs).
-
Anesthesia departments should reduce separation and rigidification
by creating discussion arenas outside the workplace setting
that allow anesthesiologists and CRNAs to discuss legislative
matters in a safe setting that is separate from the
operating room.
-
CRNA students and anesthesia residents should participate
in conflict management workshops during their training to
learn supportive, collaborative behaviors that promote trust
and relational maintenance before they develop negative
behaviors that reinforce negative stereotypes about each other
and serve to reify the conflict.
J.K.Jameson
|
Guzmán, Schlehofer-Sutton, Villanueva, Dello Stritto, Casad,
and Feria conducted a study on the impact of comfortable sexual cmmunication
on adolescent sexual behavior. Their recommendations for developing
sexual education programming are as follows:
-
Safe sex education should aim to increase the comfort level
of adolescent discussions about sex with parents and extended
family members.
-
Safe sex education programming should seek to increase communication
about sex not only between adolescents and their parents,
but also between adolescents and non-parental family members,
such as siblings, aunts, uncles, and grand-parents.
-
Because adolescents discuss sexuality with a variety of
individuals within their social networks, the individuals
with whom adolescents talk about sex (including dating partners,
parents, and extended family members) should be a target for
sex
education programming in order to ensure that accurate information
is transmitted to adolescents in the course of sexual discussions.
B.L.Guzma
´n,M.M.Schlehofer-Sutton,C.M.Villanueva, M.E.Dello Stritto,B.J.Casad,and
A.Feria
|
Ford, Chorlton, and Odallo examined the dominant conceptual framework
that is used to design and implement communication strategies for HIV/AIDS:
Behavior Change Communication. They then proposed an alternate framework
based on human rights principles that can be implemented in three steps:
-
Give a voice to the voiceless: identify those whose rights
are most at risk and build channels of communication which
allow them to express their opinions and preferences.
-
Facilitate community conversations that lead to the development
of community action plans on issues related to HIV/AIDS.
-
Build channels of communication between the community and
service providers, so that the community action plan can be
supported through service provision and enabling policies.
N.
Ford, D. Odallo, and R. Chorlton
|
__________
The Up Front section is edited by Wendy Meltzer, Managing Editor,
Journal of Health Communication: International Perspectives.
|