UP FRONT
Volume 5, Number 4
October-December 2000
Vol. 5, Num. 4: Contents
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Front | Abstracts
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Other Sources | Upcoming Events and
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Vital Data
From This Issue
In the first article of this issue, Tillgren Eriksson, Guldbrandsson,
and Spiik examine a variety of recruitment methods for a smoking cessation
program. The program consists of a Quit and Win contest, offering
attractive prizes for successful participants and giving support to
smokers in their efforts to quit. The contest targeted smoking
mothers of children aged 0-6 in a stipulated medical care district in
Sweden. Three different recruitment strategies were selected for
the Quit and Win contest. The main recruiting strategy was a direct-mail
technique using personally addressed letters containing a contest entry
form; additional recruitment strategies included: (1) local newspaper
coverage of the contest and printed application form, (2) key informants
and personal communication, and (3) an informational brochure provided
at a number of popular locations. The majority of the 238 contestants
signed up through the direct mail effort (78%). At the 12-month
follow-up of the contest, a total of 34 participants (14.3%) were still
smoke-free. Among the women smokers recruited via direct mail efforts,
15.1% of them were smoke-free, while 11.5% of those recruited through
the local newspaper and key informants were smoke-free. The authors
conclude that the direct mail strategy reaches a larger population,
and that people are more likely to respond to a direct mail strategy
relating to health issues than a direct mail concerning commercial products.
However, the direct mail strategy may be most effective when additional
strategies are employed as well in order to reiterate the message in
many locations. Tillgren, P.,
Eriksson, L., Guldbrandsson, K., and Spiik, M. Impact of Direct-Mail
as a Method to Recruit Smoking Mothers to a “Quit and Win” Contest.
The second article describes the four-year Nuclear Risk Management
for Native Communities (NRMNC) project that combines community-based
hazards management with a scientific research partnership to deal with
the health impacts of nuclear fallout. The NRMNC project utilizes
conventional participatory research strategies to accomplish its environmental
health objectives. Quigley and colleagues highlight their four
major goals as (1) providing resources and assistance to Native communities
in building a community-based environmental health infrastructure; (2)
developing a community exposure profile that provides a summary of technical
studies conducted on the site’s contamination and a narrative of community
experiences and observations of the overall holistic impacts of the
site’s contamination; (3) implementing an educational program on the
contamination impacts of the site through developing a series of educational
modules and developing and disseminating educational materials; and
(4) developing a community-based hazards management plan for ongoing
community and technical interventions in managing the health impacts
of the contamination. From evaluating the NRMNC project, positive
outcomes were identified as: improvements in the scientific database
through participatory research activities, the development of equitable
relationships between scientists and community members, and the creation
of a sustaining program intervention for long-term community needs.
The authors discuss some key ingredients for developing and sustaining
a successful community, participatory risk management project. Quigley,
D., Handy, D., Goble, R., Sanchez V. and George P. Participatory
Research Strategies in Nuclear Risk Management for Native Communities.
Following Quigley’s study on ways to increase participation and empowerment
of certain population, Mattson discusses another aspect of empowerment—incorporating
a more client-centered protocol in HIV test counseling by applying tenets
of Harm Reduction Theory (HRT). While the CDC counseling protocol has
been revised to promote more client-centered interactions, the author
argues that current counseling sessions are too brief, subject the client
to a battery of standard, irrelevant questions, and do not emphasize
risk-reduction behaviors. Mattson suggests reframing HIV test
counseling using HRT to empower clients and focus on risk reduction
as well risk elimination. In counseling sessions using HRT, all
components of the HIV testing process would be more centered on the
client—discussions would occur in complete privacy, counselors would
be given a health history prior to sessions in order to tailor the conversation
accordingly, counselors and clients would negotiate realistic risk reduction
behavior changes, etc. This approach offers a theory-driven alternative
that emphasizes client-centered care through agency-promoting and empowering
dialogue. While this framework is still in the conceptual stage, the
author discusses directions for future research in order to test this
new approach. Mattson, M.
Empowerment through Agency-Promoting Dialogue: An Explicit Application
of Harm Reduction Theory to Reframe HIV Test Counseling.
As direct to consumer (DTC) prescription drug advertising increases
substantially, Davis addresses the importance of examining how risk
statements in advertising influence people’s perceptions of these advertised
prescription drugs and what that means to the pharmaceutical industry
and public health field. Employing two different studies, Davis investigates
how the completeness of the statement describing the drug associated
side-effects (the “risk statement”) and consumers’ perceptions of the
drug’s safety and appeal. The findings show that consumers are more
likely to think a drug is safer and more appealing when an incomplete
risk statement (only describing a few side effects) is shown rather
than a complete risk statement (describing all potential side effects
occurring at an incidence of 3% or higher.) Davis discusses how DTC
drug advertising has the potential to serve the public good, but the
poor quality of information presented in advertising can be problematic
because consumers are unable to determine whether the risk statement
accurately communicates the range and breadth of drug-related side effects.
It is possible for consumers to draw false conclusions from DTC advertising.
For example, if two equivalent drugs provide risk statements with different
levels of completeness, consumers may perceive differences in their
safety or drugs may appear safer than they are because of the number
or types of side effects included in their statements. Based on
the two studies’ findings, Davis discusses implications for regulation
of DTC, implications for advertiser practices, and benefits of future
research. Davis, J. Riskier
Than We Think? The Relationship between Risk Statement Completeness
and Perceptions of Direct to Consumer Advertised Prescription Drugs
In the Notes from the Field article, Yingling describes the patterns
of verbal responses found in the interactions between children who have
cancer and their caregivers. Past research has focused on the
ability of the child to understand the illness rather than assessing
the emotional and informational support they receive. Fifteen children
with cancer participated in this study over a period of two months;
discussions between children and informative or supportive adult partners
were recorded and coded. Some results include the following: Regardless
of the type of interaction, children were most likely to use edifications
(statements of fact) and disclosures (revelation of speaker’s thoughts)
with an adult. Children most often chose nurses as their most
informative speaker, although physicians, medical assistants, and social
workers were often mentioned as well. Parents were most often chosen
as emotionally supportive, but this role also included other providers
such as physicians, medical assistants, and nurses. Yingling discusses
the details of these findings and how these descriptive data can provide
a starting point for setting the standard for supportive health care
professionals. Yingling, J.
Verbal Responses of Children and Their Supportive Providers in a Pediatric
Oncology Unit.
From Other Sources
In the American Journal of Health Behavior, Bosworth, et al. investigate
the relationship between participation in a computer-based, conflict
resolution intervention and adolescents’ attitudes towards violence,
self-efficacy, and aggressive behavior. In the study, 558 middle
school students were randomly assigned to either an intervention or
control group and completed assessments before and after implementation.
A computer-based intervention was used because adolescents report a
high rate of electronic media use (television, video games, etc.) and
interactive computer-based multimedia interventions have been successful
in the past in teaching complex interpersonal and prevention strategies
for health-related behaviors. Grounded in social learning theory,
the intervention employed in the study has three major components: Anger
Management, Perspective Taking, and Dispute Resolution. After
analyzing the surveys students completed immediately after participating
in the intervention as well as four months after, the authors conclude
that the intervention was successful in diminishing students’ beliefs
supportive of violence and increasing their intentions to use nonviolent
strategies. No outcome differences were found for gender, race,
or socioeconomic status. Results indicate that multimedia might
be useful in changing some of the mediating factors associated with
violence. Multimedia interventions may provide a unique delivery
method to engage a population at risk for violence that may be disenfranchised
from traditional prevention approaches. Bosworth, K., Espelage,
D., DuBay, T., Daytner, G., Karageorge, K. (2000). Preliminary Evaluation
of a Multimedia Violence Prevention Program for Adolescents. American
Journal of Health Behavior 24(4), 268-280.
In Health Communication, Baur discusses the limiting powers of email
in patient-physician relationships. The author examined evidence
from published literature on doctor-patient relationships and doctor-patient
communication, empirical studies of uses of the Internet by doctors
and patients, and commentaries about the Internet’s role in health care.
Past researchers have purported that email communication between doctors
and patients could change communication practices; it has been conceptualized
as a mechanism to extend the visit beyond the office, to clarify topics
raised in face-to-face appointments, and to seek additional information.
In addition, email has been thought of as a way for patients and physicians
to increase their interpersonal communication about values and beliefs.
However, the author discusses that these conceptualizations may never
be realized because of the current nature of the health care system.
Existing research does not adequately account for the technical, professional,
and economic forces that are shaping doctor-patient use of email.
The author concludes that physicians’ preferences for technical, instrumental
exchanges with patients and the market-driven model of health care will
likely mitigate the positive influence that email could have on the
doctor-patient relationship, and that doctor-patient communication is
unlikely to improve as a result of the use of email. Bauer, C.
(2000). Limiting Factors on the Transformative Powers of E-Mail in Patient-Physician
Relationships: A Critical Analysis. Health Communication 12(3), 239-259.
Upcoming Conferences and Events
The World Federation of Public Health Associations is sponsoring its
6th International Congress Session entitled, “Challenges for Public
Health at the Dawn of the 21st Century” in Beijing, China from September
2-6, 2000. Global health and its related themes—the economy, high
tech communications, the role of the public and private sectors, and
the environment—will be highlighted. For more information, contact
Brooke Lundquist of WFPHA in Washington, DC at brooke.lundquist@apha.org
or 202-777-2506.
The MEDICOM telemedicine conference entitled “Emerging Technologies
and Life Sciences: Medicine and Communication” will take place September
28-29, 2000 in Bonn/Remagen, Germany. The conference will bring
together scientific, medical, and application experts from university,
clinical, and commercial sites from both medicine and communication.
For more information, visit the website http://www.rheinahrcampus.de/medicom/home.html.
The National Communication Association’s 86th Annual Convention will
occur November 9-12, 2000 at the Washington State Convention Center
in Seattle, WA. This year’s conference theme will be “Communication:
The Engaged Discipline.” For more information, visit the NCA Convention
website at http://www.natcom.org/convention/2000/convention.htm
The American Public Health Association’s 128th Annual Meeting, “Eliminating
Health Disparities,” will occur on November 12-16, 2000 in Boston, MA.
For more information, visit the conference website at http://www.apha.org/meetings/.
Internet Sources
The CDC has launched its Spanish language website, CDC En Español,
on the Internet at http://www.cdc.gov/spanish.
It is also accessible from the left navigation side bar of the CDC home
page. CDC En Español is not a translation of the English language
website, but is a site tailored to Latino populations. It provides
health-related information to Latino health professionals and the Spanish-speaking
community. The site also includes information directed at special
groups, such as adolescents, students, teachers, patients, health-care
providers, women, and men. Questions related to CDC En Español
can be sent to spanish@cdc.gov.
The Health Advocates Guide to the Internet is a resource sponsored
by the National Health Law Program (NHeLP). The guide describes
the Internet and its functions in basic terms, as well as providing
a number of web site resources on various health issues such as reproductive
health, consumer resources, cultural issues, and immigrant health.
The resource can be downloaded from the National Health Law Program’s
website at http://www.nhelp.org.
Publications
The Alliance for Health Reform has published a sourcebook for journalists
entitled Covering Health Issues: Campaign 2000 & Beyond. The
resource provides substantial discussion of health policy issues in
the context of this election year and various polls and surveys that
reveal health care as a top concern for the American public. Chapters
include: “Health Care as a Campaign Issue,” “Is Demography Destiny?”
and “Story Ideas.” The publication can be obtained on-line at
http://www.allhealth.org/sourcebook
or by contacting the Alliance for Health Reform.
Prescriptions
Tillgren, Eriksson, Guldbrandsson and Spiik studied the effects of
direct-mail recruitment of smoking mothers of children ages 0-6 on the
success of the Quit and Win (Q&W) contest to reduce female smoking.
The results of their studies suggested the following for successful
recruitment strategies:
-
The direct mail strategy is an effective approach for recruitment
since it reaches a large population. People are more likely
to respond to a direct mail strategy relating to health issues than
a direct mail concerning commercial products.
-
Exposing the message in several places may work as a reminder to
those who may not have received or noticed the personally addressed
letters.
-
Personally addressed letters should be addressed only to the target
audience so that those who do not fit the profile do not feel prohibited
from the contest and prizes for already maintaining a healthy lifestyle.
-
To optimize recruitment for Q&W contests, a combination of
recruitment strategies should be applied.
-P. Tillgren, L. Eriksson, K. Guldbrandsson, and M. Spiik
Quigley, Sanchez, Handy, Goble, and George report on the success of
a participatory research model with Native communities in managing the
health impacts of nuclear contamination. Key features of that
model include:
-
Sharing health research funding with the community, recruiting
and training community staff and an advisory committee, and valuing
the collection and integration of local (community knowledge) about
contamination impacts as well as technical data.
-
Training Native researchers to conduct interviews and gather data
on their own people’s culture, lifestyle and subsistence during
the time of contamination which proved to be essential to improved
exposure assessment analyses, community involvement and community-based
strategic planning.
-
Two-way communication of knowledge bases (nuclear risk curriculum
topics and cultural context of contamination) which provides equity
in the research and education process between scientists and community
members.
-
Utilizing health research funding to not only provide quantitative
analyses but also build community capabilities in environmental
health, strengthen and preserve cultural knowledge and bring educational
and training opportunities to environmental justice populations.
-D. Quigley, R. Goble, D. Handy, V. Sanchez, and P. George
Mattson examined and critiqued current approaches to HIV test counseling
and offered an alternative approach that applies the tenets of Harm
Reduction Theory. Implications of this research suggest:
-
A Harm Reduction Theory perspective accepts the inevitability of
unsafe sexual behaviors and advocates interventions that reduce
the harms associated with risky behaviors rather than emphasizing
the categorical and immediate elimination of all unsafe sex.
-
Individuals unsafe sexual behaviors are based on their version
of reality formed from the knowledge and resources available to
them. HIV test counseling Interventions require an alternation
of the knowledge/resource base through empowering dialogue rather
than the imposition of a routinized counseling session.
-
Individuals have the capacity to define their own concerns regarding
HIV/AIDS instead of those concerns being defined by the HIV test
counselor. Counseling communication should focus on sharing
available knowledge about HIV/AIDS so that clients can decide what,
if any, of that information is relevant and can be incorporated
into their complex lives.
-
Individuals must be offered a hierarchy of choices (e.g., abstinence,
sex with condoms, condomless sex with a monogamous partner, non-sexual
options) to reduce their risk of HIV/AIDS.
-
HIV test counselors need to recognize, through recurrent training
and self-reflexivity, that they may have personal biases about counseling
and may make judgments about individuals who practice unsafe sex.
After recognizing these biases, they need to consciously alleviate
their impact during counseling sessions.
Davis investigated the relationship between risk statement completeness
in direct to consumer prescription drug advertising and consumers’ perceptions
of the safety and appeal of the advertised drug. Davis recommends
that physicians identify those drugs most likely to be requested and
do the following:
-
Physicians should be prepared to discuss a request for the drug
from the patient perspective, understanding that patients are making
the request with incomplete information, typically believing that
the requested advertised drug is more risk-free than it actually
is.
-
Physicians should be aware of the claims made in the drug’s advertising,
paying particular attention to the advertisement’s description of
the drug’s risks and side-effects. Copies of the advertising
should be readily available for use as a “jumping-off” point for
a discussion of the drug’s appropriateness and safety.
-
Physicians should have printed materials available to counter the
impressions left by advertising. These materials should clearly
communicate the risks and benefits associated with the requested
drug.
Yingling studied the verbal response modes used in interaction between
children in treatment for cancer and the providers they chose
as most supportive. Based on the resulting descriptive data, she makes
the following suggestions for health care providers working in pediatric
oncology and to researchers examining health communication:
-
Health care providers and parents should informally coach children
in long-term treatment to ask questions and disclose their concerns.
-
Health care professionals who wish to provide informational support
to children in their care should acknowledge, reflect, and
interpret children's concerns.
-
Medical assistants working with children may be in the best position
to give emotional support when parents cannot. Therefore,
they should be trained to accept complaints and advice from their
charges, as well as to give direction to them.
-
Health communication researchers should examine not only the verbal
response modes used in health care interaction, but identify the
specific message behaviors perceived as supportive in a variety
of health care contexts.
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