Frequently Asked Questions:
Access and Security
[Back to list of topics]
1. How do I get Banner access?
2. How can I terminate my Banner access?
3. How can I get access to see objects (forms, reports)
in Banner that my security does not currently allow?
4. I have switched positions at the University. How can
I have my Banner access changed?
5. Who is my Banner Liaison?
6. I am a Banner Liaison; who do I contact for information
or assistance?
7. I am having trouble logging in to GWUnix 9 or GWUnix
5. Who do I contact for assistance?
8. What are security incidents, and how do I report a potential
incident?
9. I have forgotten my GWeb Information System PIN. How
can I retrieve my PIN?
10. How should I set up my passwords for Banner and UNIX?
11. Are my passwords case-sensitive?
12. How do I change my password in Banner?
13. Can I access Banner off-campus?
1. How do I get Banner access?
Download and complete the Banner
Systems Access Request Form. Thorough instructions are included
on the form. For assistance completing the form, contact your Banner
Liaison. Click here for a list
of Banner Liaisons. [top]
2. How can I terminate my Banner access?
Before you leave your position or the University as a whole, please
complete the relevant sections of the Banner
Systems Access Request Form. Thorough instructions are included
on the form. For assistance completing the form, contact your Banner
Liaison. Click here for a list
of Banner Liaisons. [top]
3. How can I get access to see objects (forms,
reports) in Banner that my security does not currently allow?
Contact the Banner Liaison for your department or school. Click here
for a list of Banner Liaisons.
Note: Banner Security must receive all requests for additions to
access from Banner Liaisons and profile owners—not from users
themselves. [top]
4. I have switched positions at the University.
How can I have my Banner access changed?
You must complete a new Banner Systems
Access Request Form. Thorough instructions are included on the form.
For assistance completing the form, contact your Banner Liaison. Click
here for a list of Banner Liaisons.
[top]
5. Who is my Banner Liaison?
Click here for a list of Banner
Liaisons. [top]
6. I am a Banner Liaison; who do I contact for
information or assistance?
Contact Banner Security. [top]
7. I am having trouble logging in to GWUnix 9 or GWUnix
5. Who do I contact for assistance?
Call the ISS Data HelpDesk on 202-994-5530, option #2.
[top]
8. What are security incidents, and how do I report
a potential incident?
Consult the web site for the Office
of Information Security. [top]
9. I have forgotten my GWeb Information System
PIN. How can I retrieve my PIN?
Go to the GWeb Information System log in page and click the "Don't
Know Your PIN?" link. Follow the instructions carefully. There
are two ways to retrieve your PIN without having to pick up the telephone.
Note: To avoid this problem in the future, set up a security question
and answer that you can easily remember. The answer is case-sensitive.
Don't get in the trap of forgetting your PIN at a crucial moment (e.g.,
during registration or grade entry time). Log in to the GWeb Information
System periodically. This will help you remember your PIN and prevent
your account from being locked.
[top]
10. How should I set up my passwords for Banner
and UNIX?
Your passwords should be at least 8 characters. You should use a mixture
of numbers, characters (except for $), and letters. The password should
be something only you know. Never share passwords with other users,
and never write down your passwords. [top]
11. Are my passwords case-sensitive?
In UNIX, passwords are case-sensitive. They are not case-sensitive
in Banner. [top]
12. How do I change my password in Banner?
In Banner, change your password on the form GUAPSWD. You must
be in the PROD database. See this document
for more information.
[top]
13. Can I access Banner off campus?
Banner can only be accessed off campus through GW's Virtual
Private Network (VPN). To inquire further into VPN access, please
click here.
[top]
|
