There are many reasons why recognition is important in an organization. Recognition offers a low-cost strategy with a big-impact effect on morale, performance, recruiting and retention, which are all important to engagement.
In the United States, disengaged employees cost the economy $300 billion a year whereas companies with high employee engagement yield higher sales, higher productivity and higher retention than companies with low employee engagement.
Lack of appreciation in the workplace was found by the Department of Labor to be the number one reason for voluntary turnover, ahead of compensation or benefits.
The Society for Human Resource Management (SHRM) has found that individuals with higher engagement are “more likely to go the extra mile and deliver excellent on-the-job performance.”
When employees were asked by Watson Wyatt to identify “very significant” motivators of performance, 66% of respondents answered “appreciation” as opposed to only 15% who reported financial reward.
In a study conducted by the Forum for People Performance Management and Measurement, managers who use reward and recognition services rated non-cash programs superior to cash for motivating staff to achieve business objectives.
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