UP FRONT
Volume 5, Number 3
July-September 2000
Vol. 5, Num. 3: Contents
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Vital Data
From This Issue
In the first article of this issue, Vaughan and Rogers examine the
effects of an entertainment-education radio soap opera in Tanzania in
the context of four theoretical perspectives: the hierarchy-of-effects
model, the stages-of-changes model, social learning theory, and the
diffusion of innovations model. These theories discuss the stages
that individuals pass through during the process of adopting a health
innovation, the internal and external influences on adoption of a new
idea, how the adoption of a health behavior diffuses through interpersonal
networks, and how an intervention influences these processes.
Synthesizing these four perspectives into a six-staged model to measure
the effects of communication messages on individual behavior change,
the authors studied a Tanzanian entertainment-education radio soap opera
discussing family planning methods. Analysis of the program
within the six-staged model framework found that the radio soap opera
had strong effects in changing family planning behavior. The authors
conclude that the Tanzanian radio soap opera contained specific characteristics
that past interventions had not which helped it succeed in promoting
behavior change. The authors discuss the details of the effective
communication messages and dissemination techniques as well as implications
for future research. Vaughan,
P. W. and Rogers, E. A Staged Model of Communication Effects: Evidence
from an Entertainment-Education Radio Soap Opera in Tanzania.
The second article assesses a smoking cessation intervention communicating
feedback of lung cancer susceptibility to smokers. Past research
has shown that risk factor screening and feedback can be an effective
method to motivate behavior change. However, research has not
been conducted on the feasibility of genetic biomarkers measuring a
person’s susceptibility to the harms of smoking as a means for motivating
behavior change such as smoking cessation. McBride, et al. employed
a two-by-two factorial designed study to assess two possible motivating
factors in smokers’ desire to quit: method of communicating the biomarker
result (by mail with telephone follow-up or in-person) and carbon monoxide
(CO) feedback (yes or no). Participants were tested for the GSTM1
enzyme, indicating if they could be at increased risk for lung cancer,
and for carbon monoxide (CO) present after smoking a cigarette.
Subjects were randomized to one of four intervention groups: telephone
counseling with a CO test, telephone counseling without a CO test, in-person
counseling with a CO test, and in-person counseling without a CO test.
Participants received an eight-page booklet that included background
information on the genetic biomarkers and answers to common questions
about the test. Results show that smokers who received their result
in person were significantly less likely to have read the result booklet
than those in the telephone counseling group. Comparisons by counseling
method and CO testing indicated no differences in changes in perceived
risk for lung cancer, belief that quitting smoking could reduce risk
of lung cancer, or depression. However, at the counseling session those
who received in-person counseling were significantly less frightened
by the test result than those who receive telephone counseling.
Significant group effects were observed by race, with African American
smokers more likely to increase their perceived benefits of quitting
smoking for reducing risk for lung cancer and to report that the susceptibility
test result increased their desire to quit than white smokers.
The authors conclude that while susceptibility testing may not increase
smokers’ already perceived risk for lung cancer, detailed explanations
of exposure to carcinogenic chemicals along with personalized susceptibility
testing may increase fear about health consequences, perceived benefits
of smoking cessation and smokers’ desire to quit. McBride,
C. M., Halabi, S., Bepler, G., Lyna, P., McIntyre, L., Lipkus, I., Albright,
J. and O’Briant, K. Maximizing the Motivational Impact of Feedback of
Lung Cancer Susceptibility on Smokers’ Desire to Quit.
Focusing on the effects of grassroots participation in health interventions,
the third article in this issue examines the case of the Health Action
Fund, a community-based social marketing program. Health programs
are often based on needs assessments conducted by professionals.
Taking a different approach, the Health Action Fund in Dayton, Ohio,
is a health communications model that encourages members of a neighborhood,
community group, or church to identify a problem and then develop a
way to address the problem for their specific group. The fund
serves as a small grants program and was designed to encourage the development
and implementation of health promotion and disease prevention activities
within the community. The goal of the program was to reach groups
for whom health promotion activities were sometimes developed, but who
did not traditionally take the leadership role in interventions. Since
the first proposal was funded in February 1993, 41 projects have received
Health Action Fund grants. Most of these funded projects targeted
adolescents and family health, focusing on issues such as self-esteem,
nutrition, antiviolence, and sexual health. Discussing two of
the projects in more detail, the authors elaborate on the positive effects
funded programs have had on the community. The authors explain
the challenges and innovations revealed from the Health Action Fund
experience and how the program can serve as a model for other communities.
Maurana, C. A. and Clark, M. A.
The Health Action Fund: A Community-Based Approach to Enhancing Health.
In the Forum article, MacStravic analyzes the gaps that exist in the
current implementation of social marketing programs. In practice,
social marketing programs involve three primary functions: research
to identify and understand the determinants of the behavior to be changed
and barriers, development to devise the concept for influencing people
towards a change in behavior, and communication to create messages and
select delivery vehicles to communicate the information. But it typically
omits three additional functions that make a significant difference
to whether converts maintain the new behavior: monitoring, then reminding
converts of the differences the change has made to their lives, and
enlisting them in the cause of converting others. Examples are offered
of the use of these missing functions and the effects they have had,
together with suggestions for intiating and evaluating them in practice.
MacStravic, S. The Missing Links
in Social Marketing.
The last article in this issue, a Notes from the Field piece, discusses
the effects of tailored health campaigns to encourage physical activity.
While many health groups use mass media campaigns to promote physical
activity, the authors assert that these campaigns contain major weaknesses
because 1) only single campaign messages are developed, rather than
tailored messages for specific populations and 2) few evaluations are
conducted on the effects of the intervention. To develop and evaluate
tailored message to promote increased walking, a randomized control
trial design was used. For the study, 181 white-collar employees
were randomly allocated by quota to the campaigns or control group for
one week. Pre- and post-test questionnaires were completed by
136 subjects. Self-efficacy was the only variable to differentiate
between the chosen audience segmentation based on stage of change for
physical activity. In the article, the authors discuss the experimental
design and how this model can serve as a “teaching example” for the
process of campaign development and evaluation. The authors conclude
that uncovering audience segmentation variables in research is vital
to successfully tailor mass media messages to specific populations.
Kerr, J. and McKenna, J. A Randomised
Control Trial of New Tailored Walking Campaigns in an Employee Sample.
From Other Sources
In the American Journal of Health Behavior, Bosworth, et al. investigate
the relationship between participation in a computer-based, conflict
resolution intervention and adolescents’ attitudes towards violence,
self-efficacy, and aggressive behavior. In the study, 558 middle
school students were randomly assigned to either an intervention or
control group and completed assessments before and after implementation.
A computer-based intervention was used because adolescents report a
high rate of electronic media use (television, video games, etc.) and
interactive computer-based multimedia interventions have been successful
in the past in teaching complex interpersonal and prevention strategies
for health-related behaviors. Grounded in social learning theory,
the intervention employed in the study has three major components: Anger
Management, Perspective Taking, and Dispute Resolution. After
analyzing the surveys students completed immediately after participating
in the intervention as well as four months after, the authors conclude
that the intervention was successful in diminishing students’ beliefs
supportive of violence and increasing their intentions to use nonviolent
strategies. No outcome differences were found for gender, race,
or socioeconomic status. Results indicate that multimedia might
be useful in changing some of the mediating factors associated with
violence. Multimedia interventions may provide a unique delivery
method to engage a population at risk for violence that may be disenfranchised
from traditional prevention approaches. Bosworth, K., Espelage,
D., DuBay, T., Daytner, G., Karageorge, K. (2000). Preliminary Evaluation
of a Multimedia Violence Prevention Program for Adolescents. American
Journal of Health Behavior 24(4), 268-280.
In Health Communication, Baur discusses the limiting powers of email
in patient-physician relationships. The author examined evidence
from published literature on doctor-patient relationships and doctor-patient
communication, empirical studies of uses of the Internet by doctors
and patients, and commentaries about the Internet’s role in health care.
Past researchers have purported that email communication between doctors
and patients could change communication practices; it has been conceptualized
as a mechanism to extend the visit beyond the office, to clarify topics
raised in face-to-face appointments, and to seek additional information.
In addition, email has been thought of as a way for patients and physicians
to increase their interpersonal communication about values and beliefs.
However, the author discusses that these conceptualizations may never
be realized because of the current nature of the health care system.
Existing research does not adequately account for the technical, professional,
and economic forces that are shaping doctor-patient use of email.
The author concludes that physicians’ preferences for technical, instrumental
exchanges with patients and the market-driven model of health care will
likely mitigate the positive influence that email could have on the
doctor-patient relationship, and that doctor-patient communication is
unlikely to improve as a result of the use of email. Bauer, C.
(2000). Limiting Factors on the Transformative Powers of E-Mail in Patient-Physician
Relationships: A Critical Analysis. Health Communication 12(3), 239-259.
Upcoming Conferences and Events
The World Federation of Public Health Associations is sponsoring its
6th International Congress Session entitled, “Challenges for Public
Health at the Dawn of the 21st Century” in Beijing, China from September
2-6, 2000. Global health and its related themes—the economy, high
tech communications, the role of the public and private sectors, and
the environment—will be highlighted. For more information, contact
Brooke Lundquist of WFPHA in Washington, DC at brooke.lundquist@apha.org
or 202-777-2506.
The MEDICOM telemedicine conference entitled “Emerging Technologies
and Life Sciences: Medicine and Communication” will take place September
28-29, 2000 in Bonn/Remagen, Germany. The conference will bring
together scientific, medical, and application experts from university,
clinical, and commercial sites from both medicine and communication.
For more information, visit the website http://www.rheinahrcampus.de/medicom/home.html.
The National Communication Association’s 86th Annual Convention will
occur November 9-12, 2000 at the Washington State Convention Center
in Seattle, WA. This year’s conference theme will be “Communication:
The Engaged Discipline.” For more information, visit the NCA Convention
website at http://www.natcom.org/convention/2000/convention.htm
The American Public Health Association’s 128th Annual Meeting, “Eliminating
Health Disparities,” will occur on November 12-16, 2000 in Boston, MA.
For more information, visit the conference website at http://www.apha.org/meetings/.
Internet Sources
The CDC has launched its Spanish language website, CDC En Español,
on the Internet at http://www.cdc.gov/spanish.
It is also accessible from the left navigation side bar of the CDC home
page. CDC En Español is not a translation of the English language
website, but is a site tailored to Latino populations. It provides
health-related information to Latino health professionals and the Spanish-speaking
community. The site also includes information directed at special
groups, such as adolescents, students, teachers, patients, health-care
providers, women, and men. Questions related to CDC En Español
can be sent to spanish@cdc.gov.
The Health Advocates Guide to the Internet is a resource sponsored
by the National Health Law Program (NHeLP). The guide describes
the Internet and its functions in basic terms, as well as providing
a number of web site resources on various health issues such as reproductive
health, consumer resources, cultural issues, and immigrant health.
The resource can be downloaded from the National Health Law Program’s
website at http://www.nhelp.org.
Publications
The Alliance for Health Reform has published a sourcebook for journalists
entitled Covering Health Issues: Campaign 2000 & Beyond. The
resource provides substantial discussion of health policy issues in
the context of this election year and various polls and surveys that
reveal health care as a top concern for the American public. Chapters
include: “Health Care as a Campaign Issue,” “Is Demography Destiny?”
and “Story Ideas.” The publication can be obtained on-line at
http://www.allhealth.org/sourcebook
or by contacting the Alliance for Health Reform.
Prescriptions
Vaughan and Rogers examine a Tanzanian radio soap opera program promoting
family planning behaviors and how its effects can be evaluated in a
six-staged behavior change model. The authors suggest that:
The effects of health intervention programs can be evaluated by
audience individuals' movement through a four or five or six-staged
model of health behavior change. We should conduct formative evaluation
research in designing a health communication intervention so as
to determine which stage in a behavior change model our intended
audience is at.
Communication messages that are highly emotional contribute to
the entertainment appeal of an entertainment-education program,
thereby increasing audience exposure to and involvement with the
message.
Messages that are framed to emphasize the negative concerning a
contemplated behavior change (such as the risks of not adopting
a family planning method) may be more persuasive than messages that
are framed to emphasize the positive consequences of the new behavior
(the benefits of adopting a family planning method).
Individuals often change their health behavior, such as by adopting
an innovation like family planning or AIDS prevention, when stimulated
to engage in interpersonal communication with peers by a mass media
message.
-P. W. Vaughan and E. Rogers
McBride, Halabi, Bepler, Lyna, McIntyre, Lipkus, Albright,
and O’Briant assess the effects of the motivational impact of communication
of lung cancer susceptibility on smokers’ desire to quit. The
results of their experiment suggest the following:
Providing feedback of test results of personal susceptibility to
lung cancer by mail with telephone follow-up can be as effective
as in-person counseling.
Mail approaches may have some advantages because curiosity about
the test result may motivate smokers to read accompanying written
materials that, in turn, may help them better understand the meaning
of the result.
Providing exposure feedback in the form of carbon monoxide testing
does not appear to improve understanding or the motivational impact
of susceptibility testing.
-C. M. McBride, S. Halabi, G. Bepler, P. Lyna, L. McIntyre, I.
Lipkus, J. Albright, and K. O’Briant
Maurana and Clark discuss a new model program, the Health Action
Fund, created by the Center for Healthy Communities (CHC) at Wright
State University in Dayton, Ohio. Important points to highlight
are:
Traditionally health and social service agencies define community
problems and fund health promotion and prevention programs to meet
those needs. The Health Action Fund took a different approach
in which community individuals and groups defined their needs, created
strategies to meet those needs and were given resources to implement
their strategies. The community group became a designer in contrast
to a receiver.
This program demonstrates new communications and marketing strategies
that lead to community groups defining and designing health promotion/prevention
programs to meet their community’s needs.
The program proved invaluable to the partnership-building process
by providing an entry into the community by the CHC, built trust
between the community and the CHC, helped assess the needs and strengths
in the community, and identified true community leaders and groups
for future partnership endeavors
Trust developed between the CHC and the community when funds were
made available to the community to meet needs they identified.
-C. A. Maurana and M. Clark
In an analysis of the current social marketing framework, MacStravic
discusses how additional functions would add value to “customers” and
increase the impact of social marketing efforts. He makes the
following recommendations for future social marketing programs:
Monitoring if a program’s intended effects have been received is
crucial. It is important to discover whether the value of
a program intended by the sponsors was delivered through the new
behavior and to what extent the promised value of the new behavior
was realized.
To confirm and perpetuate the conversion to an improved behavior,
it is helpful to reinforce consumer perceptions of the value they
have gained by this behavior change, to heighten their awareness
and appreciation of how their quality of life is better, and their
attribution of that improvement to the new behavior. One approach
is to encourage converts to track their own status using diaries,
charts, or new technologies like the Internet.
If the other stages of the program have been successful, then converts
to new behavior changes should be encouraged to support the sponsor’s
continuing efforts to convert more people to the new behavior.
Kerr and McKenna study the effects of tailored health campaigns
to encourage physical activity and recommend the following guidelines
when dealing with audience segmentation issues:
Time must be invested in defining a specific audience and developing
clear campaign objectives. Different campaigns are required for
each stage of change, and each campaign should have a single message
that can be refined by consulting with advertising specialists.
New campaigns to promote walking need to focus on specific targets.
Once these have been clearly identified advertising professionals
can develop a range of credible campaign alternatives, even within
a short time.
It is difficult to target solely to stage. Even within a single
stage of change there is considerable diversity of attitudes, beliefs,
barriers, and readiness for further change.
Different paper-based campaigns delivered to inactive people have
unique change effects, though, a consistent effect was reduced confidence
in managing the barriers to regular walking.
Measurement devices should evaluate psychological processes as
well as behavioural outcomes of physical activity promotions. Small
scale studies that lack statistical power cannot use multivariate
analyses to help identify the predictors of change (that remain
unknown).
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The UpFront section was edited by Lisa Shusterman, Assistant
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Research Associate at the Academy for Educational
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